State Farm® Insurance Agent Michelle Twitchell

"Inez is such a wonderful person and she truly does care about her customers! It was such a pleasure speaking with her!"

"I was with Allstate for over 30 years and decided to shop my email with State Farm. Stefani reviewed my policies and saved me significant money and made the switch simple."

"Great customer service every time we call. Thank you!"

"Mariane and everyone there is always so patient, kind & accommodating . Never had a bad experience & have been with their office for years ! Very appreciative of all their help & great communication!"

"Provided good customer service and a fair rate for my insurance needs"

"This office has always been awesome!!!!"

"Have had home and car insurance for many years. Good price and support, easy to deal with."

"Soooo professional knowledgeable and helpful. It was a real pleasure to work with them. I will never do business with anyone else!!! Kudos"

"Very good reliable service! I am with this office for almost 15 years for all of my auto, home and business rentals insurance needs."

"Great staff. Very knowledgeable and very responsive and most important great rates."

"Karen was very helpful in getting me reimbursed for my most recent tow. Very nice and easy to talk to."

"Karen S. Was so helpful for providing me what I asked for in a timely manner and corrected the discrepancies."

"Inez was so helpful and patient with all my questions. I really enjoyed working with her!!"

"Spoke with Inez to add my car to an existing policy and she was extremely helpful and patient with all of my questions!! She gave me a better understanding of the life insurance policy and what I was signing up for. She definitely made the whole process a lot smoother then I thought it would be"

"I called the office to change my car insurance and Mariane was very helpful explaining in detail what the changes mean for my policy and the cost. Been with State Farm for approximately 50 years. Always been taken care of."

"Best office best staff and I would have any other office I live in Rockford Illinois and I will travel the hour because of the personal care we get there and helpful staff, Inez was wonderful on the phone the other day but you can talk to anyone and get the same service. Thanks Michelle for wonderful staff and service!!!"

"She is a great agent to be with 😊"

"Great and blazing fast service from Stephanie H She was patient and thorough on getting my questions answered on my policy. On top of it she was well versed in providing better information on what your plan does. They have my business and will let most of my friends know!"

"I just joined the State Farm Family TODAY! I started off working with Lynn a week ago but lost contact due to an emergency on her end. However Lisa picked right up where Lynn left off and the process was very smooth! She was a great help! It looks as though I’ve landed with the right company! Thank you Michelle for your team! Lisa and Lynn thank you for your help!"

"Very nice experience. Answered all of my concerns."

"I had a great phone call with Mariane. She completed what I asked and answered any questions I had."

"I called the office as I needed to change my payment due date. Lisa answered the phone and I explained to her what I needed done and while on the phone she changed my payment date. Thank you Lisa!"

"Sure, a helping nature and knowledgeable person. I like the quote."

"I did a google search and was able to come in contact with Michelle office. I had the pleasure of speaking with Mark who not only saved me a ton of money on auto insurance, he also bundled my insurance with whole life and renters. Mark answered all questions and left me satisfied with my switch of companies. Thanks again Mark you’re a champ."

"I have been very happy with the staff in helping me with our new insurance. Thank you so very much. Susan Glick-Shore"