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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Youngs

June 5, 2025

5  out of  5
rating by John Youngs
"Great experience with this agency. Blair was very knowledgeable he was able to answer and explain everything I asked of him. He was very polite, up beat and pleasent to work with. They were able to save me quite a bit of money on all my insurance needs. Give them a call fir all your insurance needs."
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Blue Sapphire

June 4, 2025

5  out of  5
rating by Blue Sapphire
"Blair did an amazing job helping me today! He was positive, detailed and very helpful. I would highly recommend him. I looking forward to working with him in the near future."
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Heather Jenson

June 3, 2025

5  out of  5
rating by Heather Jenson
"I worked with Blair and he was very nice. He explained everything in detail and helped me get a great rate. I was with my last insurance agency since 2017 and my rate increased each renewal. Blair got my rate lower than it's ever been. Thank you!!"
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Ida Schneider

June 2, 2025

5  out of  5
rating by Ida Schneider
"Cesar is pleasant, polite, and professional. Thanks for your assistance"
We responded:
"Ida, thank you for your wonderful feedback! I'm glad to hear that Lisa was patient, professional, and prompt in assisting you. We appreciate your kind words and are here to help with any further needs. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Erika McPhail

June 2, 2025

5  out of  5
rating by Erika McPhail
"Great people. My phone experience was quick and easy. I told him exactly what I was looking for a he set me up with an awesome deal for my car and home owners insurance. I will be checking back in about pet insurance also. I highly recommend this office."
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JAMES SIMMONS

May 30, 2025

5  out of  5
rating by JAMES SIMMONS
"I was very pleased with the service and their knowledge of the insurance business Blair was extremely helpful he kept me updated on the complete process thank you !"
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Lynn Borchert

May 30, 2025

5  out of  5
rating by Lynn Borchert
"Blair must of talked with me ten different times. He was very patient. Great customer service!!!"
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Donna Schoemer

May 29, 2025

5  out of  5
rating by Donna Schoemer
"Just signed up with State Farm. Blair was great. Really helped me get the best prices for my vehicle and home insurance. Would definitely recommend"
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Calvester Torrence

May 28, 2025

5  out of  5
rating by Calvester Torrence
"Colin is alwaysbeen great at her job answering all my questions and phone calls quickly .. Thanks for your great customer service!!! Highly recommend to everyone"
We responded:
"Calvester, thank you for leaving us a review! Sophia is truly an asset to our team, dedicated to providing top-notch service to our valued customers like you. Thank you for letting us be your good neighbor!"
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ShroomN1nja

May 27, 2025

5  out of  5
rating by ShroomN1nja
"Absolutely fantastic first place that I went to that didn’t charge an arm and a leg for insurance. I got everything plus more than I needed for a reasonable price."
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Robert DeBoe

May 24, 2025

5  out of  5
rating by Robert DeBoe
"Had to remove a car from my policy several weeks ago and added a new one now. They took care of both transactions promptly without any issues. Thanks"
We responded:
"Thank you for the five stars, Robert! And thank you for trusting us with your insurance needs."
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Mark Best

May 23, 2025

5  out of  5
rating by Mark Best
"Was first connected by a telemarketer which annoyed me but Blair sent me a very nice text which calmed me down. He then delt with me being the pain that I am and helped me half what I was paying with my other company. He took the time to understand my frustration."
We responded:
"Thanks Mark for letting me know. We are happy to help ! Happy Memorial Day!"
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Nancy Adams

May 23, 2025

5  out of  5
rating by Nancy Adams
"Blair was very knowledgeable and patient with my questions. We're leaving Country Financial & going to have State Farm cover my 3 cars, 3 divers & our home to save! Thank you, Blair, for knowing your stuff!"
We responded:
"We are so happy you trusted us to help your family. I’m so glad you are happy . Please let us know if you need anything else ."
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oscarked

May 23, 2025

5  out of  5
rating by oscarked
"Inez really saved the day! I have my business insurance through State Farm. Yesterday I was at a client's home in downtown Chicago, and suddenly, after years of being allowed to just go to her house, the management needed proof of insurance and the form had to be made specifically for the building. After explaining what the problem was, while being pestered by the manager of the building, Inez quickly filled out the form and emailed it to me in minutes. TOTAL HERO! I would not have been able to do the job without that form and Inez made it happen quickly and without issue. Thank you so very much!"
We responded:
"Thank you so much! We try to help everyone as quickly as possible! I love “ total hero “. She will be so appreciative. "
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Mita Patel

May 22, 2025

5  out of  5
rating by Mita Patel
"Thank you Cesar, for sharing your experience!"
We responded:
"Mita, thank you for the five-stars! Our office loves being your good neighbor."
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Maria Batka

May 21, 2025

5  out of  5
rating by Maria Batka
"Colin is a pleasure to speak with...very friendly and helpful... Everyone I've dealt with at michelle twitches office was always very helpful and friendly...."
We responded:
"Thank you, Maria, for sharing your experience! I'm glad to hear that Colin and the rest of our team have been friendly and helpful. We truly appreciate your kind words and are here to assist you with any future needs. Feel free to reach out anytime!"
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Len Marquardt

May 20, 2025

5  out of  5
rating by Len Marquardt
"Had a great interaction with my agent Michelle back in April. State Farm is a good choice for all your insurance needs. I saved money by switching to State Farm."
We responded:
"Len unreal appreciate you taking the time to review us ! Have a great week !"
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Stanley Tate

May 16, 2025

5  out of  5
rating by Stanley Tate
"OUTSTANDING SERVICE FROM MELANIE!!!"
We responded:
"Thanks Stanley !! "
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Cameron Zayia

May 15, 2025

5  out of  5
rating by Cameron Zayia
"Melanie provided great and quick service with my insurance policy! Great communication and very helpful!"
We responded:
"Cameron, thank you for the positive rating! Karen always puts our customers first."
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Glenn Brandl

May 13, 2025

5  out of  5
rating by Glenn Brandl
"Thanks Melanie for helping me get my new information taking cared of."
We responded:
"Thanks Glenn for letting me know you are happy ! Let us know if we can do anything else to assist "
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Christopher Thomas

May 12, 2025

5  out of  5
rating by Christopher Thomas
"Absolutely very helpful. Beat dealing with a bloody Internet!"
We responded:
"We sure try ! Please call if we can help in any way "
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Brenda Erby

May 9, 2025

5  out of  5
rating by Brenda Erby
"James Varisse is professional, knowledgeable and pleasant. I thank him for the outstanding service. BE"
We responded:
"Brenda I appreciate you letting us know . We think James is great too !! "
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Tina-Marie Lorden

May 9, 2025

5  out of  5
rating by Tina-Marie Lorden
"I cannot talk enough about how much my family saved from switching to Statefarm. No, like about 3,000 a year with just 1of the 3 cars on our policy. AMAZING Every employee I have spoke with has been very friendly and helpful. Glad I switched to Statefarm"
We responded:
"I appreciate the review and letting people know about our great rates but also about our friendly team . Take care!!"
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Beverly Mercer

May 8, 2025

5  out of  5
rating by Beverly Mercer
"Got me a better deal then what I had so thank u so much Blair"
We responded:
"I appreciate the 5 star review Beverly !! Thank you !"
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Paul Workman

May 5, 2025

5  out of  5
rating by Paul Workman
"Blair is a great guy to do business with... Professional, Knowledgeable, and very Friendly. I'm happy he responded to my initial inquiry about State Farm Insurance Thank You very much, Blair! I appreciate You!!!"
We responded:
"Thank you Paul for your kind words ! Blair is a great asset to our team !"