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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Molly G.

Molly G.

November 20, 2024

5  out of  5
rating by Molly G.
"Great customer service! Melanie was especially helpful to me when I called the office a couple of days ago."
We responded:
"Molly, thank you for your wonderful review! I'm happy to hear that Melanie was able to assist you so effectively. We appreciate your kind words and are here to help with any further insurance needs. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Susan Wood

November 19, 2024

5  out of  5
rating by Susan Wood
"I called Michelle Twitchell's office yesterday and they returned my call and took care of my needs promptly. This is a great office and they offer great service."
We responded:
"Susan, thank you for your wonderful review! I'm glad our office could promptly address your needs. We always strive to provide great service and it's satisfying to know we met your expectations. If you ever need further assistance, don't hesitate to reach out. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Larry Bajmakovich

November 18, 2024

5  out of  5
rating by Larry Bajmakovich
"Excellent service. Melanie was helpful and answered all my questions and helped me."
We responded:
"Larry, thank you for the shoutout for Karen! Our office loves being your good neighbor."
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Julia Sain

November 15, 2024

5  out of  5
rating by Julia Sain
"Blair, was very helpful"
We responded:
"Julia, thank you for your wonderful review! I'm glad Blair was able to assist you effectively. We appreciate your feedback and look forward to helping you with any future needs. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Karen Monroe

November 10, 2024

5  out of  5
rating by Karen Monroe
"Agent Blair was very patient when I asked lots of questions about insurance. I’m switching from my current insurance to State Farm."
We responded:
"Karen, thank you for your wonderful review! I'm glad Blair was able to assist you with all your questions. We appreciate your decision to switch to State Farm and look forward to providing you with excellent service. If you need any further assistance, feel free to reach out anytime. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Maris Pope

November 9, 2024

5  out of  5
rating by Maris Pope
"I’m brand new to State Farm and Blair was extremely helpful in getting me set up. He made it very easy and it didn’t take long at all. He left me with a very positive feeling about becoming a State Farn customer."
We responded:
"Maris, thank you for sharing your experience! I'm glad Blair could assist you in getting set up smoothly and efficiently. It's wonderful to know you feel positive about joining State Farm. If you have any questions or need further assistance, our office is here to help. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Matias Abundes

November 7, 2024

5  out of  5
rating by Matias Abundes
"Inez Macias did a great job at helping my Family! Showed alot of care and professionalism and helped us with whatever we asked of her!"
We responded:
"Thank you, Matias, for your wonderful review! I'm happy to hear that Inez provided your family with such caring and professional service. We're grateful for her dedication and glad she could assist with all your needs. If you have any further questions or need assistance in the future, we're here to help. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
Profile photo of Ankeet Shah

Ankeet Shah

November 7, 2024

5  out of  5
rating by Ankeet Shah
"A family member recommended Michelle Twitchell. I texted them around 8 PM expecting a response the next day but I got a response within 30 minutes, setup a time for the call the next day and about a week later, with Blair's assistance, I am their customer! Thanks for the assistance, Blair!"
We responded:
"Ankeet, thank you for sharing your experience! I'm glad we could respond quickly and set up a call that suited your schedule. Blair is a valuable part of our team, and I'm happy to hear they provided the assistance you needed. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
Profile photo of Rebecca Neal

Rebecca Neal

November 6, 2024

5  out of  5
rating by Rebecca Neal
"Melanie was very helpful, knowledgeable and efficient with assisting me with options to reduce my auto insuranc e cost. Very pleased."
We responded:
"Rebecca, thank you for your wonderful review! I'm glad Melanie could assist you effectively with reducing your auto insurance costs. Her knowledge and efficiency are truly valuable to our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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mike porrey

November 6, 2024

5  out of  5
rating by mike porrey
"Melanie was very helpful and knowledgeable about my business insurance. She suggested some changes to better fit my needs. Thank you Melanie."
We responded:
"Thank you, Mike, for your wonderful review! I'm glad Melanie could assist you with your business insurance needs and suggest changes that better fit your requirements. We appreciate your trust in our team and are always here to help with any future questions or needs. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Zarah Latif

November 5, 2024

5  out of  5
rating by Zarah Latif
"Steve Roldan was excellent! He provided a quick and efficient response to my inquiries and helps get my mother a very good auto insurance policy. I would recommend Michelle Twitchell State Farm policies to anyone."
We responded:
"Zarah, thank you for your wonderful review! I'm glad to hear that Steve provided quick and efficient responses to your inquiries and helped your mother secure a great auto insurance policy. We appreciate your recommendation and are grateful for your support. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Louise Richards

November 2, 2024

5  out of  5
rating by Louise Richards
"Very please with the service from State Farm.could’ve made a better choice"
We responded:
"Louise, thank you for your wonderful review! I'm glad you're satisfied with the service from our office. If you ever need anything else, we're here to help. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Erin Miller

November 1, 2024

5  out of  5
rating by Erin Miller
"I am always pleased with the service I receive from the insurance agency. They're are always friendly, helpful and informative . Thank you so much. 😊"
We responded:
"Erin, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Mila Iliev

Mila Iliev

October 31, 2024

5  out of  5
rating by Mila Iliev
"Inez did a great job investigating my complicated insurance situation. Thank you Inez for the time and devotion!"
We responded:
"Mila, thank you for your wonderful review! I'm glad to hear that Inez was able to assist with your complicated insurance situation. Her dedication and thoroughness are truly valued. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Jose Romero

October 30, 2024

5  out of  5
rating by Jose Romero
"Inez was very helpful, friendly and knowledgeable"
We responded:
"Jose, thank you for your wonderful review! I'm happy to hear that Inez was able to assist you so effectively. Her friendly and knowledgeable service is something we truly value in our team. If you have any further questions or need assistance, don't hesitate to reach out. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Keith Norberg

October 30, 2024

5  out of  5
rating by Keith Norberg
"Very helpful in setting up our new insurance seamlessly"
We responded:
"Keith, thank you for your kind review! I'm glad we could make setting up your new insurance a seamless experience. If you have any further questions or need assistance in the future, our office is here to help. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Linda Aimers

October 24, 2024

5  out of  5
rating by Linda Aimers
"We have great service from this agent. Mark does a great job of reviewing your coverage and making helpful recommendations."
We responded:
"Linda, we are thrilled to hear about your positive experience with Inez and the team at our agency. Providing excellent service and meeting our customers' needs is our top priority. Thank you for acknowledging Inez's dedication and efficiency in handling your requests. We appreciate your kind words and look forward to continuing to serve you. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Sonya Nurse

October 22, 2024

5  out of  5
rating by Sonya Nurse
"Agent Mark, was extremely thorough and patient, explaining and guiding the insurance process, based on my unique situation. Thank you."
We responded:
"Mark and our team are grateful for your kind words, Sonya. We're happy that Mark could provide thorough and patient guidance through your unique insurance process. If you have any further questions or need assistance in the future, our office is here to help! - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Susan Hansen

October 22, 2024

5  out of  5
rating by Susan Hansen
"Always professional. Excellent knowledge and service"
We responded:
"Susan, I'm pleased to hear that you found our team always professional with excellent knowledge and service! Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Margaret Woo

October 21, 2024

5  out of  5
rating by Margaret Woo
"Karen has been a great help with my auto insurance. Friendly and efficient, thanks!"
We responded:
"Margaret, thank you for your wonderful review! I'm happy to hear that Karen was able to assist you with your auto insurance needs. Her friendly and efficient service is something we truly value. If you need any further assistance, don't hesitate to reach out. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
Profile photo of Robert Storm

Robert Storm

October 21, 2024

5  out of  5
rating by Robert Storm
"I’ve been with Michelle Twitchell/State Farm for over 20 years. Everyone I’ve talked with has been very helpful and knowledgeable. They are a great group of people! They are on top of everything from the word go. Couldn’t ask for a better team!"
We responded:
"We love seeing reviews like this, Robert! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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raul ortiz

October 18, 2024

5  out of  5
rating by raul ortiz
"Courteous, quick response and knowledgeable."
We responded:
"Raul, thank you for your wonderful review! I'm glad you found our team courteous, quick to respond, and knowledgeable. Your satisfaction is very important to us. If you ever need further assistance, don't hesitate to reach out. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
Profile photo of Michael Myers (Cucuy)

Michael Myers (Cucuy)

October 17, 2024

5  out of  5
rating by Michael Myers (Cucuy)
"I had a great conversation with Blair. He was very thorough and got me the type of auto insurance I needed. He was very thoughtful and knowledgeable."
We responded:
"Michael, thank you for your wonderful review! I'm happy to hear that Blair was able to assist you with your auto insurance needs. His thoroughness and knowledge are truly appreciated. If you have any further questions or need assistance in the future, our office is here to help. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Twylla Jane

October 17, 2024

5  out of  5
rating by Twylla Jane
"Michelle and everyone at her office have always been helpful and prompt helping me with my policies. We review my policies often to make sure I’m getting the best coverage possible and I appreciate everyone here so much!"
We responded:
"Twylla, thank you so much for your kind words! I'm glad to know that our team has been helpful and prompt with your policies. It's great to hear that our regular reviews are ensuring you get the best coverage possible. We truly appreciate your trust and support. If you ever need anything, we're always here for you! - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Alyssa Cardinale

October 16, 2024

5  out of  5
rating by Alyssa Cardinale
"Blair was awesome to work with! My first time getting home owners insurance and he explained everything and made sure all my questions were answered ! 10/10 experience"
We responded:
"Hey Alyssa, thank you for your loyalty and for sharing your experience! We're committed to providing exceptional service and ensuring every interaction is smooth and positive. Your appreciation means the world to us, and we're here to continue supporting you whenever you need us. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"