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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianne Hayes

Brianne Hayes

May 26, 2026

5  out of  5
rating by Brianne Hayes
"I have been with Michelle's office since I was in high school (a very long time, lol) and I love the office. The team is great, the ease of doing anything is a breeze, I appreciate that you are quick and efficient."
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Tim Walsh

May 26, 2026

5  out of  5
rating by Tim Walsh
"Nicole was very helpful and walked me through all the information I needed to know."
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Phelicia Lewis

May 26, 2026

5  out of  5
rating by Phelicia Lewis
"Kat was very friendly and upbeat. She answered questions I had and really helped me get set up. Look forward to working with her going forward!"
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Lorenzo

May 23, 2026

5  out of  5
rating by Lorenzo
"Colin help with giving detailed information about my past and current policy. I needed something that helped beat a ticket and Colin was quick to sending me everything to verify me being compliant. Thanks Colin and God bless yall, Queue the jingle!!!"
We responded:
"Thank you for your review, Lorenzo! I'm happy to hear that Blair provided you with clear information and helped you understand your policy. It's great to know he also assisted in saving you money. We appreciate your feedback and are here if you need anything else!"
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Socheat Keo

May 22, 2026

5  out of  5
rating by Socheat Keo
"They are so good take care, customer problem by your way I love the way they take care of customer and they have a good rate as low as one"
We responded:
"Thank you, Socheat Keo! I'm happy to hear that you appreciate how we handle customer concerns and our competitive rates. We strive to provide the best service possible. We appreciate your support!"
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Lori Zielinski

May 20, 2026

5  out of  5
rating by Lori Zielinski
"I had a great experience with Kat…she took the time to explain my policy and answered all my questions!"
We responded:
"Hey Lori, thank you for taking the time to leave us a review! I'm happy to hear that Kat was able to explain your policy and answer all your questions. We always aim to provide clear and helpful service. We appreciate your support!"
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Gregory M

May 18, 2026

5  out of  5
rating by Gregory M
"Great experience, thoughtful and detailed 👌"
We responded:
"Thank you for your review, Gregory! I'm happy you had a great experience with us. Your feedback about our thoughtful and detailed service means a lot. Let us know if there's anything else we can assist you with!"
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Debra Wilson

May 18, 2026

5  out of  5
rating by Debra Wilson
"Kat was very instrumental in helping me make my decision to go with State Farm. She was very informational and explained everything so thoroughly to me. i cannot thank her enough for her help!"
We responded:
"Thank you, Debra! I'm delighted to hear that Kat was able to assist you so effectively. Providing clear and thorough explanations is something we strive for, and I'm glad she could help you make your decision. If you have any more questions or need further assistance, feel free to reach out!"
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Suhas Bhat

May 16, 2026

5  out of  5
rating by Suhas Bhat
"I had only done a half review of the quote online and forgot about it. I got a call from this office and Blair worked with me and got me set up on a new policy within a few minutes. I appreciate the patience to answer all my questions."
We responded:
"Thank you, Suhas! I'm happy to hear Blair was able to assist you efficiently and answer all your questions. We appreciate your trust in us for your insurance needs. If there's anything else you need, feel free to reach out!"
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Justin Schoonover

May 16, 2026

5  out of  5
rating by Justin Schoonover
"Blair was a nice guy to talk too! Great service."
We responded:
"Thank you for your feedback, Justin! I'm happy to hear that Blair provided you with great service. We appreciate your support and are here if you need anything else. Thanks for choosing us!"
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Jodi Dauen

May 15, 2026

5  out of  5
rating by Jodi Dauen
"Michelle (Kat) was extremely helpful and so kind! She did everything she could to make sure I got what I needed! She worked around my schedule and called and dealt with me after hours for my convenience. She is super friendly and understanding! I would recommend her to anyone that needs insurance. Thanks for everything you did for me, she went above and beyond to help me!!! 😊😊👍👍"
We responded:
"Thank you so much, Jodi! I'm really happy to hear about your positive experience with Michelle. It's wonderful to know she was able to accommodate your schedule and provide the support you needed. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Dave Dag-um

May 14, 2026

5  out of  5
rating by Dave Dag-um
"She is very helpful and very recommendable! Can take time and talk to you! Will give options"
We responded:
"Thank you, Dave! I'm happy to hear that you found the service helpful and that you appreciated the time taken to discuss options with you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Tucker + Hossler

May 13, 2026

5  out of  5
rating by Tucker + Hossler
"Great service and fast response."
We responded:
"Thank you, Tucker + Hossler! I'm happy you appreciated our service and quick response. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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R. Allen

May 8, 2026

5  out of  5
rating by R. Allen
"Had an excellent experience with the Michelle Twitchell State Farm Agency in Barrington, IL. Jackie was professional, knowledgeable, and very courteous throughout the entire process. I truly appreciate the outstanding service she provided."
We responded:
"Thank you, R. Allen, for sharing your experience! I'm glad to hear that Jackie provided you with professional and courteous service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Linda Laurie

May 1, 2026

5  out of  5
rating by Linda Laurie
"Great service and prices thank u. Blair"
We responded:
"Thank you, Blair! I'm happy to know you appreciated our service and pricing. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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Bart Man

April 23, 2026

5  out of  5
rating by Bart Man
"I recently made changes to my auto insurance policy, and the experience exceeded expectations. The entire process was handled efficiently from start to finish, with clear communication at every step. What really stood out was how quick everything was—there was no unnecessary back-and-forth, and my updates were completed without delay. The team was also incredibly friendly and professional, taking the time to answer my questions and ensure I understood my options. It made what can sometimes be a frustrating task feel easy and stress-free. I highly recommend their service to anyone looking for a smooth and reliable insurance experience."
We responded:
"Thank you, Bart, for sharing your experience! I'm happy to hear that your policy changes went smoothly and that our team provided clear communication throughout. It's great to know that we could make the process easy and stress-free for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Ed Navarro

Ed Navarro

April 22, 2026

5  out of  5
rating by Ed Navarro
"It had a great experience and it was a pleasure doing business with our new Agent from State Farm, Blair. He was very knowledgeable, professional and easy to work with. He was great at communicating at all times and offered different options to compare the best coverage available for our home and autos that would best fit and meet our needs and within our budget. Thank you Blair and Keep up the Great Work!! Sincerely, Ed N."
We responded:
"Thank you, Ed! I'm happy to hear about your positive experience with Blair. It's wonderful to know he provided knowledgeable and professional service while helping you find the best coverage options. Your feedback is greatly appreciated, and I'll be sure to pass your kind words on to Blair. Let us know if there's anything else we can assist you with!"
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Jennifer Vick

April 20, 2026

5  out of  5
rating by Jennifer Vick
"Very knowledgeable and experienced. Does her very best to get you the very best Coverage for the very best price.. I feel very blessed."
We responded:
"Thank you for your wonderful feedback, Jennifer! I'm happy to know you feel blessed with the coverage and pricing. Your satisfaction is important to us. If you ever have more questions or need assistance, feel free to reach out!"
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Fijo Johnson

April 18, 2026

5  out of  5
rating by Fijo Johnson
"Great quote and service"
We responded:
"Thank you, Fijo! I'm happy to know you appreciated the quote and service. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Tyra Rodgers

April 18, 2026

4  out of  5
rating by Tyra Rodgers
"Blair was very helpful in adding my second motorcycle to my account got it done on a Saturday morning for my this state farm agency has been good for me thanks Blair"
We responded:
"Thank you for your feedback, Tyra! I'm glad to hear that Blair was able to assist you with adding your second motorcycle, even on a Saturday morning. We appreciate your support and are here to help with any other needs you might have. Let us know if there's anything else we can do for you!"
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Janet Lykowski

April 17, 2026

5  out of  5
rating by Janet Lykowski
"Michelle and her staff were so wonderful as we switched insurance carriers back to State Farm. They were so helpful and expedited our coverage seamlessly! Thanks so much for all you do!"
We responded:
"Janet, Thank you for your 5-star review! We're delighted to hear you had a positive experience with our State Farm insurance team. We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
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Rolando Silva

April 16, 2026

5  out of  5
rating by Rolando Silva
"Cesar casas es muy atento y te explica muy bien paso a paso lo que no entiendes exelente comunicacion"
We responded:
"¡Gracias, Rolando! Me alegra saber que César te brindó una comunicación excelente y te explicó todo con claridad. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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Freda Owens

April 16, 2026

5  out of  5
rating by Freda Owens
"Very welcoming friendly"
We responded:
"Thank you, Freda! I'm happy to know you found our office welcoming and friendly. We strive to create a positive experience for everyone. Let us know if there's anything else we can assist you with!"
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Nancy Easterly

April 15, 2026

5  out of  5
rating by Nancy Easterly
"Kat Kovarek was my rep today. She was a tremendous help in getting all of my insurance moved over to State Farm. House, cars, camper, and golf cart. From quotes to completion! Someone deserves a great pat on the back. Thanks again for all of your help Kat!"
We responded:
"Thank you, Nancy! I'm so happy to hear that Kat was able to assist you with moving all your insurance to State Farm. I'll be sure to pass along your kind words to her. We're always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Patty Reinhart

April 14, 2026

5  out of  5
rating by Patty Reinhart
"I spoke with Blair he did a great job getting the best rate for me. I recommend speaking with Blair if you need insurance he was very helpful."
We responded:
"Thank you for your review, Patty! I'm happy to hear that Blair was able to assist you in finding a great rate. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."