State Farm® Insurance Agent Michelle Twitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rujal Patel
January 26, 2026
"It was good conversation as well as excellent price too."
Bernie Barron
January 26, 2026
"Just called them. Cesar is the best"
"Thanks for the kind words, Bernie! We’re happy to hear Karen was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Rosemarie Guerrero
January 23, 2026
"All the employees are great"
"Thank you, Rosemarie, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
Jeff DeBuhr
January 23, 2026
"Everyone Inhave worked with here has been great. Most recently was with Melanie, called with questions and had a return call with info within an hour.."
"Thank you, Jeff! I'm happy to hear that Melanie and the rest of our team have been helpful to you. We always aim to provide quick and informative responses. If you have any more questions or need assistance, feel free to reach out anytime!"
Kinjal Shah
January 16, 2026
"Great experience, very polite. Answered all my questions very patiently."
"Thank you, Kinjal! I'm happy to hear you had a great experience with us. Our team is dedicated to providing polite and patient service. If you have any more questions or need assistance, feel free to reach out anytime!"
Mark Sakaye
January 15, 2026
"I switched over my auto insurance to SF, saved just over $700 on my 6-month premium compared to my previous provider. Same coverages and deductibles, a no brainer. Worked with Blair, great guy, very responsive, respectable. And he's an Arsenal soccer fan"
"Mark, thank you for sharing your experience! I'm happy to hear that switching to us saved you money while keeping the same coverage. Blair is indeed a valuable part of our team, and it's great to know you enjoyed working with him. If you need anything else, feel free to reach out!"
Jenny D
January 14, 2026
"Michelle is absolutely incredible! She’s extremely helpful, responds quickly, and genuinely cares about her clients. Her dedication to providing exceptional customer service really stands out!!"
"Jenny, thank you for your wonderful feedback! I'm happy that Michelle's dedication and quick responses made a positive impact on your experience. We’re always here to assist with any of your insurance needs!"
Elizabeth Friedman
January 13, 2026
"Kat was tremendously helpful to us when a mix-up occurred with our policy (our fault, not hers). She kept in close touch and we got it sorted out. Thanks, Kat!"
"Thank you for your review, Elizabeth! I'm happy to hear that Kat was able to assist you effectively with your policy mix-up. Our team is committed to providing excellent service, and it's great to know Kat was there for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Risa Cohen
January 13, 2026
"Had an issue with receptor in husbands car. Resolved by Caesar walking my husband through the process"
"Thank you, Risa! I'm glad Caesar was able to assist your husband with the car issue. We appreciate your feedback and are always here to help with any other needs. Let us know if there's anything else we can do for you!"
Brett Newton
January 12, 2026
"Horrible. I opted for State Farm after decades with another carrier only to be cancelled a month later. (??) A black mark on my A+ insurance rating. Even after finding new (better) insurance, the SF team could not manage to properly transfer me. I never spoke to the owner Michelle Twitchell - only to slick "phone producers" (out of state?) or office gal, who was curt. Really poor experience. Find an independent broker to get better options over online bots."
"Brett, I’m truly sorry to hear about your experience. It’s concerning to learn about the issues you faced with your policy and the communication with our team. I want to ensure we address your concerns and improve our service. Please feel free to reach out directly to our office so we can discuss this further and find a way to make things right. Your feedback is important to us."
Malona Jackson
January 12, 2026
"Larry was very patient and understanding of what I was looking for. Very helpful!"
"Malona, it is great to hear Larry provided a patient and helpful experience. We’re glad you felt supported throughout the process, and we’re always available if you need anything moving forward."
Lisa Lynch
January 9, 2026
"Caesar was fantastic!!!!"
"Lisa, thank you for your feedback! I'm happy to hear that Caesar provided you with fantastic service. We’re here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Antoine Mcclinton
January 9, 2026
"It's veen many years since ive had to shop for car insurance too many years , i received a call few times and decision to call back and gald i did both people i talked with were very nice took time to explain asked lots question to make sure i was getting everything i needed covered and with some discounts !! Gald they reached out to me would highly recommend."
"Antoine, thank you for sharing your experience! I'm happy to hear that our team was able to assist you with your car insurance needs and provide you with the necessary coverage and discounts. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Oktawian P. Dudek
January 8, 2026
"Kat is awesome. She has been helping save money years! Highly recommend"
"Thank you, Oktawian, for your fantastic feedback! I'm glad to hear that Kat has been such a great help in saving you money over the years. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Darien Diaz (DaromuX)
January 7, 2026
"Amazing service, fast and to the point which is something I truly support. A special thanks to Blair. ★★★★★ !"
"Thank you so much Darien ! Blair is great . I’m so happy you are happy with us and State Farm !"
Lindsay Nelson
January 3, 2026
"Kat at Michelle Twitchell's office was great! Very personable and professional. We saved money switching from our old provider to this office - great way to start the new year! Thanks Kat & Michelle!"
Jose Bello
January 3, 2026
"Steve was beyond great he was like Elvis !! Tcb taking care of business!!! He is a new addition to our family in taking care of our family neeeds"
Eric Oberling
December 30, 2025
"Kat was very helpful and professional and was able to take care of my issue quickly. Would highly recommend!"
Chris Baker
December 29, 2025
"Such an amazing help and service. Thank you again for all the help!"
jaynie Nelson
December 29, 2025
"My sales agent was amazing and saved us hundreds on car and life insurance and soon several hundred on our home insurance."
san b
December 19, 2025
"Kat helped to get the decent quote and get thorough the policy quickly."
Cameron Berry
December 17, 2025
"Never had a better experience dealing with insurance agents. Kat was very personable and got me exactly what I wanted. A FAIRLY PRICED POLICY thanks kat"
"Thank you, Cameron! I'm happy to hear that Kat provided you with such a great experience and helped you find the right policy. We appreciate your feedback and are always here to assist with any future needs. Thanks for choosing us!"
Brian S
December 16, 2025
"I’ve used Michelle for well over a decade now, I have always had great service and assistance when needed. Highly recommended. Melanie has been particularly helpful as well. Thank you!"
"Thank you, Brian! I'm happy to know that you've consistently received great service over the years. Melanie and the rest of our team are dedicated to providing the best assistance possible. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
Alfredo Castro
December 16, 2025
"Cesar Casas, was very kind very professional. I went to State Farm 6 months ago, and when I walked in today he greeted me, and remembered my name! I felt very welcomed and special!"
"Thank you for your feedback, Alfredo! I'm happy to hear that Cesar made you feel welcomed and remembered your name. Our team is dedicated to providing a personal touch, and it's great to know Cesar delivered that experience. If you need anything else, feel free to reach out!"
Thelma Ochoa
December 16, 2025
"The agent is very helpful and prompt , her name name is Jackie"
"Thelma, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."