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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrick Paparella

Patrick Paparella

March 14, 2025

5  out of  5
rating by Patrick Paparella
"Blair was a pleasure to work with he made the process a breeze for me. Highly recommend!"
We responded:
"Thank you, Patrick, for your wonderful feedback! I'm delighted to know that Blair made the process so easy for you. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out!"
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Tommy

March 13, 2025

5  out of  5
rating by Tommy
"Blair was polite, a clear communicator and very helpful. True professional"
We responded:
"Thanks, Tommy, for your great feedback! I'm happy to hear that Blair gave you professional and helpful service. If you have any questions or need more help, just contact our office!"
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Stacey Kruger

March 13, 2025

5  out of  5
rating by Stacey Kruger
"Melanie was so helpful in me making the decision to go with Starw Farm (again). She was patient with my questions and explained everything so I felt comfortable moving forward. My account was transferred to another agent after my agent retired and the service changed. Thank you Melanie for you kindness, communication and service."
We responded:
"Thank you, Stacey, for sharing your experience! I'm happy to know that Melanie was able to assist you with patience and clarity, making your decision to return to us a comfortable one. Your kind words about her communication and service are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Robert Macik

March 13, 2025

5  out of  5
rating by Robert Macik
"Was very easy wonderful experience I would recommend to anybody"
We responded:
"Thank you, Robert, for sharing your experience! I'm happy to know that everything went smoothly for you. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Rosemarie Burgess

March 12, 2025

5  out of  5
rating by Rosemarie Burgess
"We reached out to several companies after receiving the renewal for our insurance. State Farm responded right away and the quote was the best. Great follow up by Blair via phone and email."
We responded:
"Thank you, Rosemarie, for sharing your experience! I'm glad to know that our team, especially Blair, was able to provide you with prompt service and a competitive quote. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brad Ross

March 12, 2025

5  out of  5
rating by Brad Ross
"Great attitude..workable..not pushy..polite.. Better rate"
We responded:
"Thank you, Brad, for your fantastic feedback! I'm happy to know you appreciated our approach and found a better rate with us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Carrie Juergens

March 11, 2025

5  out of  5
rating by Carrie Juergens
"Fantastic experience! I’m paying less than half as much for my renters and auto insurance, and now I have a life insurance policy in case of the worst! Could not recommend switching to State Farm more."
We responded:
"Thank you, Carrie, for sharing your experience! I'm delighted that you're saving so much on your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Mike McDougall

March 11, 2025

5  out of  5
rating by Mike McDougall
"ALWAYS a great experience when I call. Just added my son as a driver and Melanie was quick, pleasant and accurate. This type of care reassures why I have been with this agency for a very long time."
We responded:
"Thank you, Mike, for your wonderful feedback! I'm happy to know that Melanie provided you with quick and pleasant service while adding your son as a driver. It's experiences like these that reinforce our commitment to providing exceptional care. If you have any more questions or need assistance, feel free to reach out anytime."
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Karl Knize

March 10, 2025

5  out of  5
rating by Karl Knize
"Quick response and good communication. Also a good rate."
We responded:
"Thank you, Karl, for your fantastic review! I'm happy to know you appreciated our quick response and communication. It's great to hear you found a good rate with us. If you have any questions or need further assistance, feel free to reach out anytime."
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Rick Kokoruda

March 10, 2025

5  out of  5
rating by Rick Kokoruda
"Steve did a great job. Delivered a competitive quote, answered questions honestly and straight forward, and explained things in a clear manner. Won the day."
We responded:
"Thank you, Rick, for sharing your experience! I'm happy to know that Steve provided you with a competitive quote and clear explanations. It's wonderful to have team members like Steve who are dedicated to delivering honest and straightforward service. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Brad Lanman

March 7, 2025

5  out of  5
rating by Brad Lanman
"Steve is the agent I spoke with. He was professional, very courteous, and made me fell comfortable. He answered all of my questions thoroughly. The rates quoted were extremely good. It was a pleasure doing business with him."
We responded:
"Thank you, Brad, for sharing your experience! I'm glad to hear that Steve provided professional and courteous service, making you feel comfortable and well-informed. It's wonderful to know that you found our rates competitive. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
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Jeff Kiepert

March 6, 2025

5  out of  5
rating by Jeff Kiepert
"Steve was very informative and easy to work with. Answered all my questions/concerns and worked around my ever changing schedule. Great person to do business with."
We responded:
"Thank you, Jeff, for your feedback! I'm glad Steve was able to provide the information you needed and work around your schedule. It's wonderful to know you found him easy to do business with. If you have any more questions or need assistance, don't hesitate to reach out to our office."
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Jacob Majewski

March 4, 2025

5  out of  5
rating by Jacob Majewski
"Melanie was terrific to work with she made everything very easy for me and I appreciate all of her help!"
We responded:
"Thank you, Jacob, for your wonderful feedback! I'm glad to hear that Melanie made everything easy for you. We appreciate your kind words and are here to help with any future needs you may have. Feel free to reach out anytime!"
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Paul Oldman

March 3, 2025

5  out of  5
rating by Paul Oldman
"Melanie Walchli is very sweet and friendly. She made feel welcome and want to do business with her and StateFarm. She does what she promised to get back to me and provide me a quote. Keep up the good work Melanie. Thank you!"
We responded:
"Thank you, Paul, for your wonderful feedback! I'm glad to hear that Melanie made you feel welcome and followed through on her promise to provide a quote. Your kind words are truly appreciated, and I'll be sure to share them with Melanie. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Alexander Wallace

Alexander Wallace

February 28, 2025

5  out of  5
rating by Alexander Wallace
"Michelle was great to work with. I really liked that based on my preference we were able to do most back-and-forth over e-mail as I had time. She clearly knows the products she’s selling in detail, for example not including service line coverage because there’s a steep reduction in benefit for houses older than 50 years and mine is 51. She caught it and saved me from paying for something I wouldn’t have gotten much value out of. Thanks!"
We responded:
"Thank you, Alexander, for sharing your experience! I'm happy to know that the email communication worked well for you and that I could assist in individualizing your coverage to your needs. It's a pleasure to help our customers make informed decisions. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sandra Ehmke

February 28, 2025

5  out of  5
rating by Sandra Ehmke
"Excellent service today form Inez Macias! Very helpful and personable."
We responded:
"Thank you, Sandra, for your wonderful feedback! I'm delighted to hear that Inez provided you with such helpful and personable service. We're grateful to have her as part of our team."
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Jessica Ortiz

February 27, 2025

5  out of  5
rating by Jessica Ortiz
"I had the pleasure of speaking with James and Inez to assist me with a concern I was having. They were able to efficiently help me and understand the urgency of my situation. I would recommend this place and talking to them!"
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm delighted to hear that James and Inez were able to assist you efficiently and address your concerns with urgency. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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Diane Hubberts

February 26, 2025

5  out of  5
rating by Diane Hubberts
"Colin was exceptionally helpful with an issue concerning towing. He was friendly and efficient and great at follow up"
We responded:
"Thank you, Diane, for sharing your experience! I'm happy to know that Colin was able to assist you with the towing issue. His friendly and efficient service, along with his great follow-up, truly reflects our commitment to helping our customers. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Roberta Odom

Roberta Odom

February 26, 2025

5  out of  5
rating by Roberta Odom
"Very nice and courteous. Explained everything in detail"
We responded:
"Thank you, Roberta, for your wonderful feedback! I'm glad you found our service courteous and the explanations detailed. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Rob S

February 26, 2025

5  out of  5
rating by Rob S
"I've been a client of Ms. Twitchell for many, many years. She and/or her office support staff have always been responsive and prompt! I worked with Ms. Macias today - 5 out of 5 stars"
We responded:
"Thank you, Rob, for your continued support over the years! I'm delighted to hear that our team has been responsive and prompt in assisting you. We truly appreciate your 5-star rating. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Kasey Roberts

February 25, 2025

5  out of  5
rating by Kasey Roberts
"Mark provided great customer service regarding the life insurance policies. He took the time to cover over all options with me and explained everything in detail to help me understand the difference between policy coverage and what would best suit my families needs."
We responded:
"Thank you, Kasey, for sharing your experience! I'm happy to hear that Mark was able to provide you with excellent service and detailed explanations about the insurance policies. It's wonderful to know that he helped you find the best coverage for your family's needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Rita Jeffery

February 21, 2025

5  out of  5
rating by Rita Jeffery
"A very excellent sales person Blair and the insurance policy is outstanding very very satisfied"
We responded:
"Thank you, Rita, for your wonderful feedback! I'm delighted to know that Blair provided you with excellent service and that you're very satisfied with your insurance policy."
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Travis Isaac

February 21, 2025

5  out of  5
rating by Travis Isaac
"Saved $400 every 6 by switching from PROG...Blair was as professional as can be and the process was made simple.Highly recommend looking into switching over to State Farm.Looking like steak fir dinner tonight 😀"
We responded:
"Thank you, Travis, for sharing your experience! I'm happy to hear that Blair provided such professional service and made the process simple for you. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Edgar Alvarado Sr.

Edgar Alvarado Sr.

February 19, 2025

5  out of  5
rating by Edgar Alvarado Sr.
""I spoke with Inez and she did an amazing job explaining all my opinions. She took her time helping me and was very easy to talk to on the phone. I was extremely satisfied with her services ""
We responded:
"Thank you, Edgar, for sharing your experience! I'm happy to hear that Inez was able to assist you so effectively and make the conversation enjoyable. Your satisfaction is important to us, and we're here for any future questions or needs you might have."
Profile photo of Paula Molter

Paula Molter

February 18, 2025

5  out of  5
rating by Paula Molter
"It was great working with Colin about my additional insurance needs. He answered all my questions and concerns!"
We responded:
"Thank you, Paula! I'm happy to know that Colin was able to assist you with your insurance needs and address all your questions and concerns. Our team is always here to help, so feel free to reach out anytime you need further assistance."