State Farm® Insurance Agent Michelle Twitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Keenon
September 16, 2026
"Excellent service. Pleasure to work with."
Kimberly Arista
September 16, 2026
"Muy buen servicio que recibí de la señora Maria"
"¡Gracias por tu reseña, Kimberly! Me alegra saber que María te brindó un servicio tan bueno. Estamos aquí para ayudarte con lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
Marlene Giliana
September 15, 2026
"I just wanted to say that besides being happy I have insurance on my car yay lol , most of all I wanted to say thank you kat you were awesome you took your time and explained everything to me and was very nice & professional 💯,thx again KAT shout out to you 🫵🏼💯❤️..."
"Thank you, Marlene, for taking the time to leave us a review! I'm glad to hear that Kat was able to provide you with such a positive experience. It's great to know you felt well-informed and appreciated her professionalism. We're here for you, so feel free to reach out if you need anything else!"
David Franco
September 15, 2026
"Sherrill was so helpful and very easy to communicate with she assisted me through every step of the way and I truly appreciate her for all the effort she puts into helping us customers out! Thank you again so much Sherrill you are the best!!!"
"David, thank you for taking the time to leave us a review! I'm really glad to hear that Sherrill was able to assist you so effectively and make the process smooth for you. We appreciate your kind words and are happy to have you as part of our office family. Feel free to reach out if you need anything else!"
Jaime lilscrappy
September 14, 2026
"Maria is amazing and worked her butt off to get me the best deal with the most coverage as possible!! Thanks again!!"
"Thank you, Jaime, for your review! I'm thrilled to hear that Maria was able to help you find a great deal with excellent coverage. We appreciate your feedback and are here if you need anything else!"
Walter Becker
September 9, 2026
"Switched over to State Farm. Blair was awesome! answered my questions and listened to me. I'm going to recommend him to anyone that asked me or is thinking about changing companies. Thanks Blair"
"Walter, thank you for taking the time to leave us a review! I'm happy to hear that Blair was able to answer your questions and provide the support you needed. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Lisa Strumberger
September 9, 2026
"I recently replaced a vehicle on my policy and worked with Cesar Casas. He was quick to respond, polite, and professional! 5* service always!"
"Lisa, thank you for taking the time to leave us a review! I'm happy to hear that Colin provided you with such efficient and professional service. It's great to know he made your experience a joy. We're always here if you need anything else!"
Cindi Rieke
September 9, 2026
"Kat called me to follow up after I had looked into auto insurance a few months ago and not made any changes. She helped me get BETTER coverage for my auto insurance as well as my homeowners and save a bit of money! Super happy to be insured by State Farm again!!!!"
"Cindi, thank you for taking the time to leave us a review! I'm glad to hear that Kat was able to assist you in finding better coverage for both your auto and homeowners insurance while also helping you save some money. We're happy to have you back with State Farm! Let us know if we can help with anything else!"
Bernie Barron
September 3, 2026
"The best service"
"Thanks for the kind words, Bernie! We’re happy to hear Karen was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Leonard Lykowski
September 3, 2026
"Whenever we’ve needed assistance….Colin is our “go to” guy! Thanks so much Colin for being the most professional and dedicated State Farm agent anyone could ask for. Janet and Len Lykowski"
Karthik Reddy Kasu
September 3, 2026
"Quick turnaround and great explanation. Kat & Colin helped me get my non-resident permit quickly."
"Thank you, Karthik, for your fantastic review! I'm glad you appreciated the quick turnaround and the detailed explanation provided. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Wael Zaki
September 3, 2026
"Navigating a six-month claim with the State Farm corporate claims department has been overwhelmingly stressful due to unreachable and unresponsive adjusters. Fortunately, my local agency has been incredible.A huge thank you to Nickoli, who went above and beyond when I needed help most. He was compassionate, professional, and completely transparent. Nickoli didn’t just pass along my message to an otherwise unreachable adjuster; he proactively set up follow-up reminders via email and phone to ensure I wasn't forgotten.Nickoli and the local team set the gold standard for customer service. Corporate State Farm could learn a lot from them. It’s a shame the local agency has to compensate for the corporate claims team’s lack of care and communication. A huge shoutout to Nickoli and the team at this local agency office! Thank you!"
"Wael, thank you for taking the time to leave us a review! I'm really happy to hear that Nickoli and our team were able to support you during such a challenging time. We always strive to provide compassionate and professional service, and it's great to know that Nickoli's efforts made a difference for you. We appreciate your kind words and your shoutout to our office. Let us know if we can help with anything else!"
Justice
September 2, 2026
"Thank you sir Blair for your services and professionalism. Thanks to you I have a better rate for my condo and vehicle insurance."
"Justice, thank you for taking the time to leave us a review! I'm happy to hear that Blair was able to assist you in securing a better rate for your condo and vehicle insurance. We appreciate your feedback and support. Don't hesitate to reach out if you need anything!"
Willie Jarmon
September 2, 2026
"Marcia was so good. Her details of the auto insurance types and what involved and not involved was very easy to follow. She answered all of my question with clarity. If I owned a business I would try to steal her away."
"Thank you for your feedback, Willie. I'm sorry to hear that your experience wasn't what you expected. Please feel free to reach out to our office directly so we can address any concerns you have."
arturo alaniz
August 31, 2026
"Maria from State Farm helped me out a lot with my car insurance and my home insurance quotes. She was very nice and very professional with me ."
"Arturo, thank you for taking the time to leave us a review! I'm happy to hear that Maria was able to assist you with your car and home insurance quotes. We strive to provide professional and friendly service. Feel free to reach out if you need anything else!"
blipp
August 31, 2026
"Great service!"
"Thank you, blipp! I'm happy to hear you had a great experience with our service. We're here if you need anything else!"
Chris Kaminski
August 28, 2026
"I’ve been doing business with Sherrill for 20+ years, am glad I found her!! She is amazing in every way, shape and form !!! 🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻"
"Chris, thank you for taking the time to leave us a review! It's wonderful to hear about your long-standing relationship with Sherrill. We're happy to have her as part of our team and grateful for your continued trust. Feel free to reach out if you need anything else!"
Neel Sharma
August 27, 2026
"Well professional and understanding the customer neeeds and resolves the issue!"
"Neel, thank you for taking the time to leave us a review! I'm happy to hear that you found our office professional and attentive to your needs. We're here to help whenever you need us. Thanks for choosing us!"
Anne Pacion
August 27, 2026
"Melanie answered the call and took care of everything I needed. She was kind, helpful and professional."
"Anne, thank you for taking the time to leave us a review! I'm happy to hear that Melanie was able to assist you with everything you needed. We appreciate your feedback and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Ernesto Palestino
August 26, 2026
"Me atendió muy bien. Es buena persona y si recomiendo 🫰"
"¡Gracias por tu reseña, Ernesto! Me alegra saber que tuviste una buena experiencia y que nos recomendarías. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Nadeem Rahman
August 26, 2026
"I recently contacted Michelle's office to request a Certificate of Insurance (COI) for my business insurance policy. During that call, I had the pleasure of speaking with Nickoli, who provided exceptional service.
Nickoli was incredibly helpful, professional, and efficient. He understood exactly what I needed and was able to obtain and send the COI while I was still on the phone. His responsiveness and sense of urgency made the process seamless and stress-free.
While we were speaking, I also asked about a separate matter related to my life insurance policy. Although it was unrelated to the reason for my call, Nickoli was more than willing to help and offered to look into the situation for me. His willingness to go above and beyond what was expected left a lasting impression.
Based on this experience, I am planning to move my insurance agent relationship to Michelle's office and will also be exploring the possibility of transferring additional insurance policies there as well. The level of customer service I received from Nickoli was outstanding, and I wanted to take a moment to recognize his efforts.
Please extend my sincere thanks to Nickoli for his professionalism, dedication, and exceptional customer care. He represents your office extremely well, and I hope he remains a valued member of your team for many years to come.
Thank you again for the excellent service."
"Thank you, Nadeem, for taking the time to share your experience with us! I'm thrilled to hear that Nickoli provided such exceptional service and made your interaction with our office seamless and stress-free. It's wonderful to know that his professionalism and dedication left such a positive impression on you. I'll be sure to pass along your kind words to Nickoli. We're excited to welcome you to our office and look forward to assisting with all your insurance needs. Feel free to reach out if you need anything else!"
Kathy Mow
August 25, 2026
"Working with this agency to resolve issue with Drive Safe &Save not working ."
"Thank you for your feedback, Kathy. I'm glad we could assist you with the Drive Safe & Save issue. If there's anything else you need, feel free to reach out!"
Judy Ginzburg
August 24, 2026
"Cesar was so helpful in explaining what I needed to do to fill a request from State Farm.
He was compassionate and very patient — especially since I am in my 80s. He is great.
Judy G"
"Thank you, Judy! I'm happy to hear that Cesar was able to assist you with patience and compassion. We always strive to make sure everyone feels supported, no matter the situation. We're here for you, so feel free to reach out if you need anything else!"
Tom DEWALD
August 18, 2026
"Karry did an outstanding job getting me all the information needed to lower my rate on my auto and home policies everyone at the Michelle Twitchell STATE FARM INSURANCE AGENCY were great to work with."
"Tom, thank you for taking the time to leave us a review! I'm happy to hear that Karry was able to provide you with the information you needed to lower your rates. It's great to know that you found everyone at our office pleasant to work with. Feel free to reach out if you need anything else!"
Dennis Gu
August 17, 2026
"This State Farm agent is very flexible in helping me with my insurance needs. I can have my insurance policy adjusted with a simple phone call. Very happy with their service."
"Dennis, thank you for taking the time to leave us a review! I'm glad to hear that our team has been able to provide you with flexible and convenient service. We're happy to help with your insurance needs. Let us know if we can help with anything else!"