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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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December 8, 2023

5  out of  5 rating by George
"My call for assistance was answered very quickly. I was nicely greeted and proceeded from there. The conversation regarding my request for assistance was quickly answered in both a friendly and professional manner. My request was quickly handled and resolved. I was next asked if there was anything else they could do for me. I enjoyed my entire experience. I have to say that all my calls over the years have been handled like this. I am always treated in this manner and can say that Michelle and her staff are always a pleasure to deal with."
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Holly Seaver

December 6, 2023

5  out of  5 rating by Holly Seaver
"Lynn was very professional but also very personable. I felt very trusting in her recommendations and help"
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John Mancinelli

December 6, 2023

5  out of  5 rating by John Mancinelli
"I had a great experience with Mariane. She was very amenable to helping me adjust my home insurance quote and did a great job staying on top of things during my home purchase."
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Winddy BJ

December 5, 2023

5  out of  5 rating by Winddy BJ
"REVIEW and multi Policy coverage. Home and Auto. From the very beginning I was treated with respect and kindness from Mike. Thank you so much we appreciate it more than you know! Every detail of our coverage was explained. I did have to ask a few questions and the response was professional and appreciated. Looking forward to working with State Farm over the years. Ps. State Farm was recommended to us by a good friend nearby. Another plus. Thank you again"
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joseph williams

December 4, 2023

5  out of  5 rating by joseph williams
"Great experience made switching my insurance a breeze and can’t beat the price would highly recommend"
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Ayannis Oliva

December 4, 2023

5  out of  5 rating by Ayannis Oliva
"Had the most pleasant experience with agent Sophia. She helped me switch from my previous agency and it was a smooth and easy process thanks to her."
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marissa gard

December 1, 2023

5  out of  5 rating by marissa gard
"I spoke with Mark about getting homeowners insurance for the first time and switching over my auto insurance. He was extremely knowledgeable and explained things to me in a way that made sense. I would recommend this group to anyone!"
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Pat Piercy

December 1, 2023

5  out of  5 rating by Pat Piercy
"Michelle Twitchell’s State Farm employees are always so helpful! Very knowledgeable and kind! Lisa was the agent that helped me recently and was wonderful!"
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Debbie Mccarthy

December 1, 2023

5  out of  5 rating by Debbie Mccarthy
"Karen was VERY helpful Answered all my questions helped me with my tow bill and my mom's insurance. Would Recommend Michelle Twitchells office to anyone anytime Karen keep smiling and awesome job 👏 😀 🙂🙂👍👍"
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November 30, 2023

5  out of  5 rating by Dana
"I have been a very happy customer for years. Karen provides great service and is always very helpful!"
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Annette Swoger

November 29, 2023

5  out of  5 rating by Annette Swoger
"Provided good customer service and a fair rate for my insurance needs"
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Digna Chavez

November 29, 2023

5  out of  5 rating by Digna Chavez
"I had a very positive experience working with Sophia. Provided me a quote (way lower than previous insurance), communicated via email and texts which is preferred for me and made the process very quick and easy. Also she followed up to make sure everything was well and that I had no questions. I don’t think I’d ever worked with an insurance companies that made it that easy."
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Ana Herrera

November 29, 2023

5  out of  5 rating by Ana Herrera
"Fue excelente hablar con Inés. Me ayudo en mi nuevo seguro de auto. Ahora estoy Full cover y me siento segura de andar trabajando y manejando feliz😊."
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Kenn. Leclair

November 28, 2023

5  out of  5 rating by Kenn. Leclair
"Quite pleasant & very helpful."
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November 27, 2023

5  out of  5 rating by J T
"Grate service by Michelle. Highly recommend. Very helpful to understand all questions."
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Tim Broderick

November 24, 2023

5  out of  5 rating by Tim Broderick
"Very professional & will work hard to get you what you need at a reasonable price highly would recommend them."
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November 23, 2023

5  out of  5 rating by Alpha
"Fast easy and simple very friendly and helpful service"
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Amanda Irizarry

November 21, 2023

5  out of  5 rating by Amanda Irizarry
"Inez from state farm is an angel sent from heaven. She helped me reopen a claim that was closed. EVERY AGENT I spoken to about this one case kept giving me the run around and told me that I have to open a new claim (even though i couldn't), that it's been closed and there's nothing further, or just hung up on me. I received a threatening letter to get my license suspended, because the claim was closed, the policy that it was under was someone else and they removed the vehicle coverage, and I had my own policy with a different car around the same time and everything just got mixed up. Inez even called me back after I hung up on her out of frustration, and calmly explained and guided me to what I had to do. We need more of her around. Thank you so much"
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Robert DeBoe

November 21, 2023

5  out of  5 rating by Robert DeBoe
"Responded quickly to my email and clarified my question."
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Eli sol

November 21, 2023

5  out of  5 rating by Eli sol
"Satisfied customers for over 20 years!"
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Chris Funai

November 21, 2023

5  out of  5 rating by Chris Funai
"Great staff. Very knowledgeable and very responsive and most important great rates."
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Greta Salamando

November 20, 2023

5  out of  5 rating by Greta Salamando
"Big shout out to Karen! She always responds to my questions promptly and goes above and beyond to try and solve for my benefit!"
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Mikey G

November 17, 2023

5  out of  5 rating by Mikey G
"Yesterday, Mariane helped to update my payment method. She was polite, friendly and overall it was a pleasant interaction. As an ongoing customer for a year now, I give Michelle Twitchell’s State Farm a big thumbs up."
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Robert Storm

November 16, 2023

5  out of  5 rating by Robert Storm
"My wife and I have been with State Farm/Michelle Twitchell for over 20+ years. Everyone I have ever talked or worked with has always been top notch. We appreciate everything they have done for us, and will continue to encourage friends and family to use Michelle and her team as their insurance agency."
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Myles Whitaker

November 16, 2023

5  out of  5 rating by Myles Whitaker
"Quick, easy, and super polite!"