
State Farm® Insurance Agent Michelle Twitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gisele Cruz
June 25, 2025
"I have talked with James a few times now. He’s very professional and answers all my questions and concerns. I will ask for him every time. BTW. Happy Birthday James. Thank you James"
Bob Musky
June 24, 2025
"Cesar is truly great to work with. He’s always helpful, easy to reach, and takes the time to explain everything clearly. I really appreciate how smooth and stress-free he’s made the insurance process. Thank you, Cesar"
"Thank you so much Bob for letting us know you are happy ! Cesar is great to work with . Take care "
Andrew Leuzzi
June 23, 2025
"Excellent customer service. Courtney was great to work with. I highly recommend working with Michelle Twitchell and her team."
"I am so glad that you are happy with Courtney. We appreciate you letting us take care of your insurance needs. Please let us know if we can do anything else."
Greg Sayad
June 20, 2025
"Melanie helped me today when I came into their office. Very friendly and great service! She helped me get started with the Drive Safe and Save app!"
"Greg, thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever need assistance or have any questions, we're here to help! - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
Edith Gonzalez
June 20, 2025
"Melanie was a great help! She review my account and was able to help me reduce my monthly payment and save. Thank you!"
"I’m so glad you are happy ! Melanie is very knowledgeable and always wants to help !"
Hailey Thomas
June 19, 2025
"Blair was very personable and knowledgeable."
"Thank you Hailey !! "
Susan Peplow
June 18, 2025
"Steve was very helpful and was able to get us homeowners & auto for much lower cost."
"Susan I’m so happy we were able to help ! Thank you for the 5-star review "
Tim Binning Team (RE/MAX All Pro Illinois)
June 14, 2025
"Michelle and her team are always friendly, professional, and responsive! Very easy and great to deal with!"
"Thank you Tim !! It’s always great to work with you and your Team ! Happy Fathers Day !"
Carol Roebke
June 14, 2025
"James is an asset to your agency , Respectful, helpful polite and better than Jake If it wasn't for him I would have and have been looking other places because of past service. Move over Jake, JAmes is in the house. Glad your here I'm a long customer Have been in customer service for 69years Customer is paramount in any business, Referrals are a great part of business. Thank you James V"
"Thank you Carol !! He is our Jake !:-)"
david holdener
June 13, 2025
"Knowledgeable, credible, accurate and don't waste your time."
"I appreciate the positive review David !! Thank you !"
Dawn Peltier
June 12, 2025
"Very happy with the whole process of switching insurance over. Replied quickly and had all answers right away. Took 10 minutes to get set up with new coverage and now I'm saving 700+ for better coverage than what I had prior"
"Welcome to our agency Dawn ! Thank you for the positive review !! "
Greg Hale
June 11, 2025
"I talk to Cesar.. really nice guy..thanks for the help buddy!!"
"Thanks Greg ! He is awesome!! Take Care !"
latoya greer
June 10, 2025
"This isn’t my first time with State Farm so I know they give good service. But this is my first time dealing with Steve and he’s awesome. He was very helpful and attentive to whatever I needed. He also was great with follow-up and follow through. Contact him for any of your insurance needs when using this office."
"I appreciate you Latoya . I’m really glad you are happy !"
Wanda Epps
June 10, 2025
"James V., Agent was welcoming and patient in regards, to assisting with our vehicles, homeowners and Life insurance questions and transactions. Thanks for the great service!"
"Thanks for the kind words, Wanda! We’re happy to hear Lisa was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Tyiesha Drane
June 10, 2025
"Great service great prices received new policy set up less then an hour"
"Thank you !! "
Patsy Phillips
June 6, 2025
"One of the agents from Michelle twitchell's Farm Insurance Agency, Steve, contacted me regarding my policies for auto and home. I was very pleased with the communication that was presented to me and all questions were answered without any doubts. I am pleased to transfer my auto and home insurance policies to State Farm. Steve was a very polite and considerate man and help me to get my policies in order and made sure that I understand all aspects of the contracts. I would be more than proud to refer them to anyone that has questions about changing Insurance programs. Thank you so much for your help. Patsy Phillips"
"I’m so glad you are happy with our service ! I appreciate you taking the time to let us know ! "
John Youngs
June 5, 2025
"Great experience with this agency. Blair was very knowledgeable he was able to answer and explain everything I asked of him. He was very polite, up beat and pleasent to work with. They were able to save me quite a bit of money on all my insurance needs. Give them a call fir all your insurance needs."
"Thanks so much John!!"
Blue Sapphire
June 4, 2025
"Blair did an amazing job helping me today! He was positive, detailed and very helpful. I would highly recommend him. I looking forward to working with him in the near future."
"Thank you so much for your review ! We appreciate it !!"
Heather Jenson
June 3, 2025
"I worked with Blair and he was very nice. He explained everything in detail and helped me get a great rate. I was with my last insurance agency since 2017 and my rate increased each renewal. Blair got my rate lower than it's ever been. Thank you!!"
"I’m so glad we were able to help you . Thank you for the 5 stars !"
Ida Schneider
June 2, 2025
"Cesar is pleasant, polite, and professional. Thanks for your assistance"
"Ida, thank you for your wonderful feedback! I'm glad to hear that Lisa was patient, professional, and prompt in assisting you. We appreciate your kind words and are here to help with any further needs. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
Erika McPhail
June 2, 2025
"Great people. My phone experience was quick and easy. I told him exactly what I was looking for a he set me up with an awesome deal for my car and home owners insurance. I will be checking back in about pet insurance also. I highly recommend this office."
"Thank you Erika !! I really appreciate the positive review ! I look forward to working with you !"
JAMES SIMMONS
May 30, 2025
"I was very pleased with the service and their knowledge of the insurance business Blair was extremely helpful he kept me updated on the complete process thank you !"
"Thanks James !! We look forward to helping you with your insurance needs ."
Lynn Borchert
May 30, 2025
"Blair must of talked with me ten different times. He was very patient. Great customer service!!!"
"That’s awesome!! I’m so glad we could help ! Thanks Lynn!"
Donna Schoemer
May 29, 2025
"Just signed up with State Farm. Blair was great. Really helped me get the best prices for my vehicle and home insurance. Would definitely recommend"
"Thanks Donna !! "
Calvester Torrence
May 28, 2025
"Colin is alwaysbeen great at her job answering all my questions and phone calls quickly .. Thanks for your great customer service!!! Highly recommend to everyone"
"Calvester, thank you for leaving us a review! Sophia is truly an asset to our team, dedicated to providing top-notch service to our valued customers like you. Thank you for letting us be your good neighbor!"