State Farm® Insurance Agent Michelle Twitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Todd Benrus
March 26, 2026
5
out of
5
rating by Todd Benrus
"Thank you for the great service!"
We responded:
"Thank you, Todd! I'm happy to know you appreciated the service. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
Maria Garcia
March 25, 2026
5
out of
5
rating by Maria Garcia
"I spoke with Blair he was friendly ,informative and professional"
Noneya Bssns
March 25, 2026
5
out of
5
rating by Noneya Bssns
"I spoke to Blair and he was friendly, informative, and helpful. I will be sending him referrals🫶"
Nikolay Karchev
March 22, 2026
5
out of
5
rating by Nikolay Karchev
"I needed Certificate of Insurance for my business and also bonding. I never did bonding before and I talked wiith Colin. He explained me everything fluently and professional. I provided the information and the end of the day I got everything done. Thank you Colin for your help!"
We responded:
"Thank you for your review, Nikolay! I'm happy to hear that Colin was able to assist you with your Certificate of Insurance and bonding needs. It's great to know that you had a smooth experience. If you need anything else, feel free to reach out!"
Terese Losch
March 20, 2026
5
out of
5
rating by Terese Losch
"Made insuring my new while a breeze! Thank you so much for your pleasant service!"
We responded:
"Thank you, Terese! I'm happy to hear that insuring your new asset was a smooth experience. Your kind words about our service mean a lot. If you need anything else, feel free to reach out!"
penny perrin
March 20, 2026
5
out of
5
rating by penny perrin
"I emailed the agency last night with a request and received a reply this a.m. with my problem solved. Colin was very pleasant, as was everyone I have dealt with at this agency."
We responded:
"Thank you for your review, Penny! I'm happy to hear that Colin and the rest of our team provided you with prompt and pleasant service. We always strive to address requests quickly and efficiently. If you need anything else, feel free to reach out!"
Kristen Young
March 19, 2026
5
out of
5
rating by Kristen Young
"My mom and I received excellent service today! This team is patient, and very knowledgeable. They saved us money and provided great coverage to meet our needs. 10/10 would recommend!"
We responded:
"Kristen, thank you for your wonderful feedback! I'm happy to hear that you and your mom had a great experience with our team. It's fantastic to know we could help you save money while providing the coverage you need. If there's anything else we can assist you with, just let us know!"
Dawn Joseph
March 19, 2026
5
out of
5
rating by Dawn Joseph
"Cesar helped me to lower my payments, plus I am able to pay car insurance one day and home owners on another day!"
We responded:
"Thank you, Dawn! I'm happy to hear that Cesar was able to assist you with lowering your payments and providing flexibility with your insurance schedule. We appreciate your feedback and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Ashley Wollmann
March 18, 2026
5
out of
5
rating by Ashley Wollmann
"Blair was knowledgeable and helpful!"
We responded:
"Thank you, Ashley! I'm glad to hear that Blair was able to assist you with his knowledge and helpfulness. We appreciate your feedback and are always here to support you with any insurance needs. Thanks for choosing us!"
Donna Miles
March 18, 2026
5
out of
5
rating by Donna Miles
"Mr. Blair, so patient and knowledgeable of products and services for All of my Insurance needs. Hopefully 😂,it's not too good to be True. Thanks 🙏"
We responded:
"Thank you for your review, Donna! I'm happy to hear that Mr. Blair provided you with such patient and knowledgeable service for all your insurance needs. We strive to make sure our service is as good as it seems! Let us know if there's anything else we can assist you with."
John Bechle
March 18, 2026
5
out of
5
rating by John Bechle
"Awesome service and very affordable insurance."
We responded:
"Thank you, John! I'm happy to hear you found our service awesome and our insurance affordable. We’re committed to providing great value and service. Let us know if you need anything else!"
Keith Kizewski
March 18, 2026
5
out of
5
rating by Keith Kizewski
"Great customer service. Been a wonderful experience doing business with them"
We responded:
"Thank you, Keith! I'm happy to hear that you've had a wonderful experience with our office. We appreciate your kind words about our customer service. If you ever need anything else, feel free to reach out!"
Duane Meaux
March 18, 2026
5
out of
5
rating by Duane Meaux
"Michelle Twitchell’s office has always been great. I asked Cesar for some help this week. He jumped in twice to promptly assist. Really good to work with people like this."
We responded:
"Thank you for your feedback, Duane! I'm happy to hear that Cesar was able to assist you promptly. We take pride in having a team that's ready to help whenever needed. If there's anything else we can do for you, just let us know!"
Nadia Rivera
March 12, 2026
5
out of
5
rating by Nadia Rivera
"Maria helped me save so much, and was so friendly! Honestly best insurance agent I have ever encountered and worked with. Thank you, Maria!"
We responded:
"Nadia, thank you for your wonderful feedback! I'm delighted to hear that Maria provided such exceptional service and helped you save. We’re grateful to have her on our team. If you need anything else, feel free to reach out!"
ryan sweeney
March 12, 2026
5
out of
5
rating by ryan sweeney
"Noooo Fooooling. Jackie is the Diggity Quick turn around with my need and a smile to accompany the communication."
We responded:
"Thank you, Ryan! I'm glad to hear that Jackie provided you with quick and friendly service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Julie Packard
March 10, 2026
5
out of
5
rating by Julie Packard
"Just wanted to say that Jackie was very helpful in getting our issue taken care of. She contacted underwriting for us the same day I called to see if someone could look at it sooner than the date it was expected to be looked at. It was nice knowing that someone had our back to get this expedited quickly and she was able to call me the same day to let me know that it was taken care of. I want to thank Jackie and Colin for taking care of this matter for us."
We responded:
"Thank you, Julie, for sharing your experience! I'm happy to hear that Jackie and Colin were able to assist you promptly and efficiently. It's great to know they had your back and expedited the process for you. If you need anything else, feel free to reach out!"
Wanda Epps
March 10, 2026
5
out of
5
rating by Wanda Epps
"Colin Nolan, Agent is always welcoming and patient in regards, to assisting with our vehicles, homeowners and Life insurance questions and transactions. Thanks for the great service!"
We responded:
"Thanks for the kind words, Wanda! We’re happy to hear Lisa was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Eduardo Arroyo
March 10, 2026
5
out of
5
rating by Eduardo Arroyo
"I had a great experience with State Farm for my auto insurance. The price was much better than the quotes I got from other companies, and the coverage was exactly what I needed. The process was simple and the Cesar Casas was very helpful and professional. It’s nice to find a company that offers both great customer service and affordable rates. Highly recommend State Farm if you’re looking for reliable auto insurance at a great price."
We responded:
"Thank you, Eduardo, for sharing your positive experience! I'm happy to hear that you found our rates competitive and the coverage fitting your needs. It's wonderful to know Cesar was able to assist you professionally. We appreciate your recommendation and are here for any future insurance needs you might have!"
Kathy R
March 6, 2026
5
out of
5
rating by Kathy R
"Blair was a real pleasure to work with. He is knowledgeable, honest and made me feel comfortable when asking odd questions :) You are lucky to have him on your team!"
We responded:
"Thank you, Kathy, for sharing your experience! I'm happy to hear that Blair was able to provide knowledgeable and honest service while making you feel comfortable. We're grateful to have him as part of our team. If you have any more questions or need assistance in the future, feel free to reach out!"
Claudia Fantauzzo
March 5, 2026
5
out of
5
rating by Claudia Fantauzzo
"Cesar was very helpful in answering my questions regarding my coverage for a moving van rental. Thank you!"
We responded:
"Claudia, thank you for your feedback! I'm happy to hear that Cesar was able to assist you with your questions about the moving van rental coverage. If you need anything else, feel free to reach out!"
Noor Khawaja
March 4, 2026
5
out of
5
rating by Noor Khawaja
"Called this agency to get Homeowner and Auto policies. Spoke with Maria Barreto who created both policies in a very short time which are much cheaper than my existing insurance with AAA. Maria took her time to explain the coverage in details. She is extremely knowledgeable and a true professional. I am so glad that I swithched my insurance to State Farm. Thank you, Maria!"
We responded:
"Noor, thank you for your wonderful feedback! I'm happy to hear that Maria was able to assist you efficiently and provide you with better rates. Her dedication and expertise truly make a difference. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Risa Cohen
March 4, 2026
5
out of
5
rating by Risa Cohen
"Had an issue with receptor in husbands car. Resolved by Caesar walking my husband through the process"
We responded:
"Thank you, Risa! I'm glad Caesar was able to assist your husband with the car issue. We appreciate your feedback and are always here to help with any other needs. Let us know if there's anything else we can do for you!"
Tracy Zayia
March 3, 2026
5
out of
5
rating by Tracy Zayia
"Jackie was extremely helpful in sorting out a billing issue! Love this State Farm office! We have been a loyal customer for over 34 years!!!"
We responded:
"Thank you, Tracy! I'm so happy to hear that Jackie was able to assist you with the billing issue. We truly appreciate your loyalty over the past 34 years! If there's anything else we can do for you, just let us know."
Michael Jacobsen
March 3, 2026
5
out of
5
rating by Michael Jacobsen
"I am in the process of changing the name on a home insurance policy. Cesar has been helping me progress through that process. He has been very helpful and patient with me in getting this done. He answers all my questions and provides additional information so I understand what is needed. Thank you Cesar!"
We responded:
"Michael, thank you for your feedback! I'm happy to hear that Cesar has been helpful and patient with you during the process of changing the name on your home insurance policy. Our team is dedicated to providing clear and informative support. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Joseph Toth
March 2, 2026
5
out of
5
rating by Joseph Toth
"Everyone at this office is as nice and helpful as can be, especially Karry, Colin and Jackie. From the very first time I called them initially to transfer our home and auto to State Farm, to adding life insurance, they took the time to listen, and to discuss. Never felt hurried or rushed into things. They take the time and make sure you understand what they're providing, in a very knowledgeable way, and patiently listening to my gibberish to find out what my needs are. Great team they have at this office along with great rates."
We responded:
"Thank you, Joseph, for your wonderful feedback! I'm so happy to hear that Karry, Colin, and Jackie made your experience smooth and informative. Our team is dedicated to ensuring you feel understood and supported every step of the way. If you ever have more questions or need assistance, feel free to reach out!"